CUSTOMER SERVICE

HAVE YOUR WATCH SERVICED OR REPAIRED BY OUR WORKSHOP

Discover the key steps of our service dedicated to restoring your timepiece, to restore its original shine and precision.


1. Contact

Would you like to restore the shine and precision of your timepiece? Contact us via our online form or directly at our workshop. Our team will guide you through the initial steps for servicing or repairing your watch.

2. Diagnosis

Once your watch is received, our watchmakers perform a complete diagnostic to assess its condition and identify any necessary repairs. Every detail is meticulously analyzed to ensure the highest standards of service for your timepiece.

3. Quote

After the diagnosis, we will send you a detailed estimate detailing the work to be done. You are free to confirm the repair before any work is carried out, with complete transparency.

4. Repair

Our watchmakers take care of your watch, respecting the highest standards of watchmaking excellence. Each piece is inspected, adjusted, and tested to ensure optimal performance. Once restored, your timepiece is ready to accompany you for many years to come.